Policies & Terms
Terms of Service
1. Acceptance of Terms
Welcome to Legacy Restoration, LLC (“Legacy Restoration,” “we,” “us,” or “our”). By accessing or using our website, www.legacyrestorationllc.com (“Website”), you agree to these Terms of Service. Please read them carefully.
If you do not agree with these terms, please discontinue use of the Website.
These terms govern your use of our Website and its online features. They do not replace or modify any separate written agreement for construction, restoration, or home improvement services.
2. About Our Services
Legacy Restoration provides residential and multifamily exterior improvement and restoration services, including:
- · Roofing inspections, repairs, and replacement.
- · Siding installation and replacement.
- · Window and door installation and replacement.
- · Gutter installation and related services.
- · Storm damage inspections and restoration.
- · Assistance with documentation related to property damage and insurance claims, where permitted by law.
Services, availability, and applicable licensing requirements may vary by location.
Information presented on our Website is intended to provide general guidance about our services and should not be interpreted as a binding offer, guarantee, or contractual commitment.
3. Website Use
You agree to use the Website only for lawful purposes.
You may not:
- · Submit false, misleading, or fraudulent information.
- · Attempt to gain unauthorized access to our Website or systems.
- · Interfere with Website functionality or security.
- · Copy, reproduce, or distribute Website content for unauthorized commercial purposes.
- · Use automated systems to extract information without prior written permission, except where permitted by law.
Legacy Restoration reserves the right to restrict access to the Website when necessary to protect its security, functionality, or legitimate business interests.
4. Estimates, Inspections, and Service Requests
Submitting a contact form, requesting an inspection, or receiving a preliminary estimate does not establish a contractual relationship or obligate Legacy Restoration to perform services.
Estimates and preliminary pricing may be based on information provided by the homeowner, available property records, measurements, or initial observations.
Final pricing, project scope, materials, timelines, and payment terms are determined through a separate written agreement when applicable.
Actual project costs may vary based on property conditions, material selection, building code requirements, and other factors identified during the evaluation or construction process.
5. Customer Information and Responsibilities
When requesting information or services, you agree to provide accurate and current contact information, property details, and other information reasonably necessary to respond to your request.
You represent that you are authorized to submit information regarding the property and to request the applicable inspection or service.
You are responsible for communicating relevant property conditions, access restrictions, or safety concerns that may affect an inspection or service appointment.
Specific customer obligations related to a construction project will be governed by the applicable written service agreement.
6. Communications and Consent
By submitting an inquiry, you authorize Legacy Restoration to respond using the contact information you provide, subject to your selected communication preferences and applicable law.
Where you separately opt in to text messaging, communications may include appointment reminders, inspection updates, project notifications, customer support, and promotional messages for which you have provided the required consent.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages by replying STOP or request assistance by replying HELP.
Consent to receive marketing communications is not required as a condition of purchasing products or services.
For additional information, please review our:
7. Insurance-Related Information
Legacy Restoration may provide property inspections, damage assessments, repair estimates, and supporting documentation related to storm damage or other covered property events.
Legacy Restoration is not a public insurance adjuster and does not provide legal advice or independently determine insurance coverage.
Insurance coverage, claim approvals, deductibles, and claim payments are governed by the homeowner’s insurance policy and the insurance carrier’s determinations, subject to applicable law.
Homeowners are responsible for reviewing their insurance policies and communicating with their insurance carriers regarding coverage questions and claim disputes.
Nothing on this Website should be interpreted as a guarantee of insurance approval, payment, or coverage.
8. Financing and Promotional Offers
Legacy Restoration may advertise financing options, promotional offers, discounts, or other incentives.
All offers are subject to applicable eligibility requirements, availability, terms, expiration dates, and restrictions.
Financing options, when available, may be provided by independent third-party financial institutions and are subject to credit approval and the lender’s terms.
Promotional information displayed on the Website does not modify the terms of a signed customer agreement unless expressly incorporated into that agreement.
9. Warranties and Service Agreement
Any warranties, workmanship guarantees, product warranties, or service commitments are governed by the specific written documentation provided in connection with the applicable project.
Manufacturer warranties may be subject to separate terms, registration requirements, exclusions, and limitations.
Website descriptions of warranties or service commitments are provided for general informational purposes and do not expand or replace the terms of an applicable written warranty.
If there is a conflict between information on the Website and a signed service agreement or written warranty, the applicable agreement or warranty will control, subject to law.
10. Website Content and Intellectual Property
All Website content, including text, graphics, logos, photographs, videos, designs, and other materials, is owned by Legacy Restoration or used with permission from the respective rights holders.
Content is protected by applicable copyright, trademark, and intellectual property laws.
You may view or download Website materials for personal, noncommercial use. Reproduction, modification, distribution, or commercial use without appropriate authorization is prohibited, except as otherwise permitted by law.
11. Third-Party Links and Services
Our Website may contain links to third-party websites, financing providers, payment processors, product manufacturers, or other external services.
These services operate independently and may maintain their own terms, privacy policies, and security practices.
Legacy Restoration is not responsible for the content, availability, or practices of third-party websites or services outside our control.
12. Privacy and Data Protection
Legacy Restoration respects your privacy and takes reasonable steps to protect personal information collected through our Website.
Information submitted through our Website may be used to respond to inquiries, coordinate services, maintain customer relationships, and support legitimate business operations.
Our collection, use, retention, and disclosure of personal information are described in our Privacy Policy.
13. Disclaimer of Website Warranties
Legacy Restoration makes reasonable efforts to maintain accurate, current, and useful information on its Website.
However, Website content is provided on an “as available” and “as is” basis without warranties regarding its completeness, accuracy, or uninterrupted availability, to the extent permitted by applicable law.
Website information should not replace a professional inspection, written estimate, or project-specific evaluation.
Nothing in these Terms of Service limits warranties or rights that cannot lawfully be excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Legacy Restoration will not be liable for indirect, incidental, consequential, or special damages arising solely from use of, or inability to access, the Website.
This provision does not limit liability that cannot legally be excluded and does not alter rights or obligations established under separate construction agreements, applicable warranties, or consumer protection laws.
15. Changes to Terms of Service
Legacy Restoration reserves the right to revise these Terms of Service periodically to reflect changes in Website functionality, business practices, or legal requirements.
Updated terms will be posted on this page with a revised effective date.
Continued use of the Website after updated terms become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.
16. Governing Law
These Terms of Service are governed by the applicable laws of the State of Minnesota, without regard to conflict-of-law principles, except where other applicable laws or mandatory consumer protections require otherwise.
Any dispute regarding construction services, warranties, or contractual obligations will be governed by the applicable written agreement and relevant state law.
17. Contact Information
For questions about these Terms of Service, our Website, or our services, please contact:
Legacy Restoration, LLC
15350 25th Avenue North, Suite 114
Plymouth, MN 55447
Phone: 763-290-6966
Email: info@legacyrestorationllc.com
Website: www.legacyrestorationllc.com
SMS Terms & Conditions
1. SMS Messaging Program
Legacy Restoration, LLC (“Legacy Restoration,” “we,” “us,” or “our”) offers text messaging services to communicate with customers and individuals who have requested information about our products and services.
By opting in to receive SMS messages from Legacy Restoration, you agree to these SMS Terms & Conditions.
Messages may include:
- · Appointment scheduling, confirmations, and reminders.
- · Inspection updates and estimate follow-ups.
- · Roofing, siding, window, gutter, and restoration project communications.
- · Customer service and warranty updates.
- · Responses to inquiries and service requests.
- · Promotional offers, company updates, and marketing communications, when separately authorized.
2. Consent to Receive Messages
By providing your mobile telephone number and affirmatively opting in to our SMS messaging program, you consent to receive text messages from Legacy Restoration at the number provided.
Consent may be obtained through website forms, written authorization, or other documented opt-in methods.
Consent to receive promotional or marketing text messages is not required as a condition of purchasing any products or services.
3. Message Frequency
Message frequency varies based on your interactions with Legacy Restoration, your project status, and your communication preferences.
You may receive recurring messages related to appointments, customer service, project updates, or marketing communications for which you have provided consent.
Message and data rates may apply. Please contact your wireless carrier for details regarding your messaging plan.
4. Opt-Out Instructions
You may opt out of receiving SMS messages from Legacy Restoration at any time.
To unsubscribe, simply reply STOP to any text message you receive from us.
After submitting your opt-out request, you may receive one final confirmation message. No additional messages will be sent under the applicable messaging program unless you provide new consent.
You may also contact Legacy Restoration directly to request removal from our SMS messaging list.
5. Customer Support
For assistance with our SMS messaging program, reply HELP to any text message from Legacy Restoration.
You may also contact our team directly:
Phone: 763-290-6966
Email: info@legacyrestorationllc.com
Website: www.legacyrestorationllc.com
6. Privacy and Information Protection
Legacy Restoration respects your privacy and is committed to protecting your personal information.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their independent marketing or promotional purposes.
Information may be shared with authorized service providers solely as necessary to deliver our messaging services and support our business operations.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.
7. Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery is subject to your mobile carrier’s network availability and service conditions. Legacy Restoration cannot guarantee uninterrupted delivery of SMS communications.
8. Changes to SMS Terms & Conditions
Legacy Restoration reserves the right to update these SMS Terms & Conditions periodically to reflect changes in our services, communication practices, or applicable requirements.
Updates will be posted on our website with a revised effective date.
9. Contact Information
Legacy Restoration, LLC
15350 25th Avenue North, Suite 114
Plymouth, MN 55447
Phone: 763-290-6966
Email: info@legacyrestorationllc.com
Website: www.legacyrestorationllc.com
Privacy Policy
Legacy Restoration, LLC (“Legacy Restoration,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.legacyrestorationllc.com, request our services, communicate with our team, or otherwise interact with our business.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- · Name, mailing address, email address, and telephone number.
- · Property address and information related to your roofing, siding, windows, doors, gutters, or restoration needs.
- · Appointment requests, inspection details, and project information.
- · Communications submitted through website forms, email, telephone, or text messages.
- · Customer feedback, reviews, and survey responses.
- · Information relevant to estimates, contracts, payments, warranties, and customer service requests.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, referring website, pages visited, and interactions with website content.
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2. How We Use Your Information
Legacy Restoration uses personal information to:
- · Respond to inquiries and requests for information.
- · Schedule inspections, consultations, and appointments.
- · Provide estimates, products, and services.
- · Communicate about existing or prospective home improvement projects.
- · Provide customer support, warranty information, and service updates.
- · Send promotional offers, company updates, and marketing communications where permitted by law.
- · Improve our website, advertising, customer experience, and business operations.
- · Maintain business records, protect against fraud, and comply with applicable legal obligations.
We limit the use of personal information to legitimate business purposes and other uses disclosed at the time of collection.
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3. Text Messaging and Communication
By providing your telephone number and expressly opting in to receive text messages, you authorize Legacy Restoration to send communications related to your inquiry, appointments, project updates, customer service, and, where separately authorized or otherwise legally permitted, promotional offers.
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Message frequency may vary. Message and data rates may apply.
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You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly at 763-290-6966.
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Consent to receive marketing text messages is not a condition of purchasing goods or services.
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Mobile information and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers acting on our behalf when necessary to deliver authorized communications and support our business operations. Text messaging opt-in data and consent will not be shared with third parties for their independent marketing purposes.
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4. Cookies and Website Analytics
Our website may use cookies, analytics platforms, advertising technologies, and similar tools to understand website traffic, improve site performance, and measure the effectiveness of our marketing efforts.
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These technologies may collect information about your device, browsing activity, and interactions with our website.
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You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
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Where required by applicable law, we will provide additional choices regarding cookies and targeted advertising.
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5. Sharing and Disclosure of Information
Legacy Restoration does not sell personal contact information to third parties for their independent direct marketing purposes.
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We may share information with trusted service providers that assist with our operations, including:
- · Customer relationship management and communications.
- · Appointment scheduling and customer support.
- · Website hosting, analytics, and advertising services.
- · Payment processing and administrative functions.
- · Project management and service fulfillment.
These providers are authorized to process information on our behalf for legitimate business purposes, subject to applicable contractual and legal requirements.
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We may also disclose information when required by law, to protect the rights or safety of customers and employees, or as part of a lawful business transaction.
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6. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
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Although we take reasonable precautions to protect your information, no internet-based system or method of electronic transmission can be guaranteed completely secure.
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We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.
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7. Your Privacy Choices
You may contact Legacy Restoration to:
- · Request access to or correction of personal information we maintain about you.
- · Request deletion of certain personal information, subject to applicable legal and operational requirements.
- · Opt out of promotional emails or text messages.
- · Ask questions about how your information is collected, used, or shared.
To unsubscribe from promotional emails, follow the unsubscribe instructions included in the message. To opt out of text messages, reply STOP.
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We will review and respond to privacy requests in accordance with applicable law.
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8. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Legacy Restoration is not responsible for the privacy practices, content, or security of websites outside our control.
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We encourage visitors to review the privacy policies of third-party websites before providing personal information.
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9. Children’s Privacy
Our website and services are intended for adults and are not directed toward children under the age of 18.
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We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take appropriate steps to address it.
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10. Changes to This Privacy Policy
Legacy Restoration may update this Privacy Policy periodically to reflect changes in business practices, technology, or applicable legal requirements.
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Any updates will be posted on this page with a revised effective date. We encourage visitors to review this policy periodically.
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11. Contact Information
Legacy Restoration, LLC
15350 25th Avenue North, Suite 114
Plymouth, MN 55447
Phone: 763-290-6966
Email: info@legacyrestorationllc.com
Website: www.legacyrestorationllc.com